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How to shop

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How to shop?

You do not need to register before purchasing. If you want to register, the login name and password and your contact details will be sent to the email address you entered. If you have registered, you must log in before purchasing, in the upper right corner click on the "login" icon and enter the login name and password that you received in the email.

Click on a specific product to view the product detail. If you want to buy it, click on the red "add to cart" icon. In this detailed view, you also enter the required number of items in the quantity field.

The current number of items in the cart and the total price are displayed in the upper right corner of the page.

When you order everything you need and want to complete the order, you must go to the cart by clicking on the cart icon in the upper right corner. Here you can adjust the number of pieces for individual items, or remove some items from the cart. To remove, click on the image of the trash can at the right end of the line of the specific item.



Furthermore, below in the cart, you choose one of the options for delivery of the order and for the payment.

You continue by filling out the billing and delivery address. The data marked with an asterisk must be filled in, otherwise it will not be possible to complete the order. Under the text, also check the item "I agree with the terms and conditions". After filling in, click on the "continue" button.

A summary of the order will appear, where you can check the entered data once again. If everything is in order, complete the order by clicking on the "order" button. The order will appear in our database with this confirmation, its confirmation will be sent to you by email.


Order delivery process

The speed of delivery of your order is determined by whether the delivery time of the ordered goods is 3 working days or longer. We always send the order only when all the goods from it are available. We send orders paid by card or cash on delivery within the specified number of days. Shipments that are paid by transfer to the account are sent within this number of days from the moment when your payment is credited to our account. We will inform you by email about the shipment, up to this point it is possible to make changes to the order, or cancel it by email at info AT prosks DOT cz.

The shipment will be delivered to the delivery address you specified the next working day after receiving the email about the dispatch of the goods.

If you have ordered a payment on delivery, you can decide whether you want to pay for it by cash or by credit card while receiving it.